FAQ’s

If you require additional assistance, you can get in touch with the team at info@bronzais.com or via our Contact Form.

We are an international brand and deliver worldwide.

We pride ourselves on our fast domestic and international delivery.

Please see here for delivery costs and times to your country.

We do! Please enjoy 10% off your first purchase using WELCOME10

Returns are accepted for a refund or exchange within 30 days of receipt of your order. For our full policy, see here.

If you would like to return your purchase we will happily accept the return, providing the garment(s) are unworn and in their original condition.

Please use this portal to arrange your return or exchange.

If your order has not yet been dispatched, please contact us with your request and a member of the team will be in touch.

If items are out of stock, you can join the waitlist on the product page to be notified via SMS or email once it's restocked. You can also reach out to us to contact you directly.

Please mention the name of product, colour (if applicable) and size.

Please allow up to 48 hours for one of the team to get back to your query.

Please see here for our sizing guide.

If you have any more enquiries about sizing, reach out to us and we will assist your sizing according to your measurements to find the perfect size for you.

PRE-ORDER allows you to place an order for our in-demand styles before they’ve reached our warehouse.

If you order an PRE-ORDER item, there will be an extended time of 3-4 weeks for your item to be delivered. 

Estimated delivery dates will be in the product description and you'll only be charged once your order has been shipped.

Your in stock item will be shipped out straight away, and your pre-order item will be dispatched separately.